Social Fam Support Policy

At Social Fam, we are committed to providing a smooth and secure experience for all our customers. Our support policy ensures that every transaction is handled with care and transparency.

✅ 1. 24/7 Customer Support
Our team is available 24/7 via WhatsApp, Instagram DM, and email to assist you with any questions or concerns before, during, and after your purchase.

✅ 2. Secure Account Transfer
We guarantee the safe delivery of your purchased account, including full access credentials (username, password, and linked email).

✅ 3. Ownership Verification
Before delivery, each account is verified to ensure you receive complete control without risks.

✅ 4. Post-Sale Assistance (7 Days)
We provide 7 days of free support after the sale to help with login issues, password changes, or any other transfer-related concerns.

✅ 5. Refund & Replacement Policy
Refunds/replacements are only applicable if:

• The account details provided are incorrect.

• There’s an issue with accessing the account during the 7-day support period.
  Note: No refunds for personal errors (e.g., losing access due to client-side mistakes).

✅ 6. Service Fee
A nominal service charge of ₹451 applies to each transaction for secure handling and priority support.